How Can We Help?

Anywhere that lets the postie through.

Once your order is processed, you’ll receive a confirmation email with a tracking link as soon as it ships. Most of my products are made to order, so please allow a few days for production before tracking kicks in.

If it’s been more than 7 days and you haven’t seen anything, check your spam folder first — then feel free to look it up here and failing that, contact me and I’ll chase it up for you.

I'm just as bothered as you! Let me help you fix it.. Check the Track my order page first incase you missed a delivery notification, then get in contact with me if you still haven't recieved it.

Orders are printed and shipped on demand. Most domestic orders (US) arrive within 7–14 days including order fulfillment time. International shipping may take longer.

Since all items are made to order, I can’t offer refunds for change of mind, incorrect sizing, or sale items — so please double-check the size guide before you order.

BUT! If your item arrives damaged, misprinted, or isn’t what you ordered, I’ll absolutely make it right. Just send me a photo and your order number within 7 days of delivery, and I’ll sort it out.

I appreciate your support — every item helps keep The Rookie Nomad journey rolling!

hat’s definitely not the experience I want you to have. If your item arrives damaged, misprinted, or not quite right, send me an email within 7 days of receiving it — include a quick photo(s) of the damage and your order number.

I’ll make sure you get a replacement or refund ASAP.

Your support means a lot, and I want you to love what you receive.

Absolutely - See the Shipping & Returns page here.

The Lost Wanderers Club is a free (for now!) membership space for fellow dreamers, DIYers, and off-grid explorers following The Rookie Nomad journey.

It’s where I share:

Exclusive downloads like wiring diagrams & checklists

Member-only blog posts and build updates

Campground discounts, vanlife tools, and gear tips

Sneak peeks and behind-the-scenes content

It’s built for the kind of people who want out of the rent trap, into the wild, and who aren’t afraid to figure it out as they go.

If you're building your own tiny home on wheels — or dreaming about it — this is your crew. You're not alone out there. You're just a little lost. And that's kind of the point.

Just hit “Join the Club” on the top menu and sign up with your email. Some content is free, and some is member-only.

Right now, it’s free to join! In the future, I may add a paid tier with deeper content, downloads, and early access. But honestly, I believe information should be free and we should all help each other, so its highly likely won't change that unless I need to cover costs to provide the infrastructure to share that information

Yep! I’m open to working with brands that align with the off-grid, travel, or DIY lifestyle and are something that I believe in or would actually use.

Click here to work with me.

Absolutely — whether it’s solar gear, insulation, a composting toilet or some really cool fastener I've never heard of, I’m grateful for support and happy to feature partners who align with the build goals.

I’m sharing updates on TikTok, YouTube, and right here on the blog. Subscribe to the newsletter to get the latest.

Please do! I love hearing what people want to learn and are interested in. Send me a message any time.